Support / Licenses & account

Bought on KVR? Redeem your code

How to turn the code from your KVR Marketplace order into INTONE or a year of All-Access on your Nolvra account.

Your KVR order comes with a code

When you buy INTONE or a year of All-Access on KVR Marketplace, KVR sends you a code. The code goes into your Nolvra account, and your account is what unlocks the product in Nolvra Hub. It takes a free account and a minute.

Redeeming an INTONE code

Sign in, or create a free account

Go to nolvra.com/account and sign in, or create a free account: enter your email and we send you a sign-in code.

Enter your code

On your account page, enter your code under "Enter your KVR code" and press Redeem code. INTONE is now on your account for good.

Download Nolvra Hub

Download Nolvra Hub from nolvra.com/hub and sign in with the same email.

Install INTONE

Install INTONE from My Products in Nolvra Hub, then open it in Ableton Live.

Redeeming an All-Access code

Sign in, or create a free account

Go to nolvra.com/account and sign in, or create a free account with your email.

Enter your code

Enter your code under "Enter your KVR code" and press Redeem code. The page shows the day your year of All-Access ends.

Install from the Hub

Install Nolvra Hub from nolvra.com/hub and sign in with the same email. Everything in the plan appears under My Products, ready to download.

Where it shows up

After the code goes in, your orders list on the account page has a KVR row. It names the product and says Paid on KVR instead of a price, because the payment happened on KVR. An All-Access pass also shows on the All-access tab with its end date. It does not renew by itself; we email you 14 and 3 days before it ends.

If the code does not work

Each code can be used once, on one account. The account page tells you which case you are in:

- "This code was not recognized." Check it against your KVR order. Capital letters, spaces and dashes do not matter. - "This code has already been used on another account." Sign in with the email you used the first time. - "This code is no longer valid." The code was withdrawn, usually after a refund on KVR. - "This code is already on your account." Nothing more to do. Open Nolvra Hub to install.

For anything else, write to support@nolvra.com with your KVR order number.

Still stuck?

Nothing here matching? Write to a person.