Managing All-Access
What the subscription covers, what it does not, how cancelling works, and what happens to your plugins afterwards.
What All-Access is
All-Access is a subscription that unlocks SURGE, PLUNGE, RAW, PRISM PRO, RIDGE and IMAGER and the sample packs in the plan, plus new releases as they arrive, managed through the Nolvra Hub. Current pricing is on the All-Access page. This article covers how it behaves, not what it costs.
What is and is not included
- The plugins in the planSURGE, PLUNGE, RAW, PRISM PRO, RIDGE and IMAGER
- New plugin releasesIncluded as they arrive
- The free pluginsPRISM MINI and RELIC, outside the subscription and free with any Nolvra account
- Sample packs in the planIncluded while the membership runs
- A pack bought outrightYours permanently, membership or not
Being precise about scope
All-Access covers SURGE, PLUNGE, RAW, PRISM PRO, RIDGE and IMAGER. It is not "every Nolvra plugin" and we do not describe it that way, because that would be a claim we cannot keep as the catalogue grows.
The plan leaves the free plugins outside it and always has. That covers PRISM MINI and RELIC, and nothing is lost by it: a free plugin is free with any Nolvra account whether or not you subscribe.
Sample packs joined the plan and are covered while a membership runs. A pack can still be bought on its own, and a pack bought that way stays yours permanently whether or not you subscribe. The All-Access page lists the packs the plan covers at the moment you are reading it, which is the list to trust: it is read from the same catalogue the licence server checks, and this article is not.
How the unlock works
With an active membership, sign in to the Hub with the email the subscription is on. Covered products then open on that machine without a key. The plugin recognises the signed-in session.
You never type a key for an All-Access product. If a covered plugin is asking for one, the usual cause is being signed out of the Hub, or signed in with a different email than the one the membership is on.
Switching from a single purchase
You can move to All-Access at any time. Products you already bought outright stay yours permanently. The subscription adds the rest on top rather than replacing anything.
That also means cancelling later does not take away what you bought. Owned is owned.
Cancelling
Cancel from your account page at any time. You keep access to the end of the current billing period, and no further charges are made after that.
Once the period ends, the licenses granted through All-Access pause. Anything you bought outright is unaffected, and the music you made with any of it is yours permanently and unconditionally.
Failed payments
If a payment fails, the account page shows a payment-due state with a retry window rather than cancelling immediately. If the retry does not succeed, the associated licenses are suspended.
Updating the payment method and letting a retry succeed restores everything. Nothing is deleted in the meantime.
Restarting later
Resubscribing restores access to everything the subscription covers at that time. There is no reactivation step beyond signing in to the Hub again.
The 7-day free trial
All-Access has a 7-day free trial and it does not ask for a card. You start it yourself, and there are two places to do it. In the Hub: sign in, open settings, and while your account is still eligible the ALL-ACCESS row under ACCOUNT offers it. On the site: sign in at nolvra.com, open your account page and the ALL-ACCESS tab carries the same button on a desktop browser. One click in either place starts the same trial, and both then show the days left and the date it ends.
The trial covers the plugins in the plan: SURGE, PLUNGE, RAW, PRISM PRO, RIDGE and IMAGER. Each opens on the signed-in machine without a key, and you download and install them the normal way. You also get an email confirming what it unlocked.
What the trial does not do
It is a plugin trial, so the sample packs that come with a membership are not part of it. Buying a pack outright is unaffected, and a membership picks the packs up from the day it starts.
It is once per account, for the life of that account, and once per machine: a second account signing in on the same computer cannot start another one. There is no way to restart it, which is exactly why the Hub makes you click rather than starting it for you.
When the seven days are up, covered products lock and the Hub row says so. Subscribing picks up from there, and you can subscribe before the trial ends rather than waiting for it to expire. Anything you bought outright is untouched, and so is anything free. The trial has no bearing on PRISM MINI and RELIC, because a free plugin needs a Nolvra account and nothing else.
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